of Reno, NV
9410 Double Diamond Pkwy, Reno, NV 89521 • (775) 853-5437

Policies & Procedures

Kids ´R´ Kids is open to you, the parent, any time your child is present in the school. For the safety of all children, we do request that you make your presence known to the person in charge, and cooperate in not disrupting the Center´s program.

  • Children Served

Kids ´R´ Kids Learning Academies are open to children ages 6 weeks to 12 years old without discrimination on the basis of political affiliation, religion, race, color, sex, mental or physical disabilities.

  • Hours of Operation

Hours of operation for Kids ´R´ Kids Learning Academies are Monday through Friday from 6:30 am - 6:00 pm, 12 months a year.

Standard Holidays observed by Kids ´R´ Kids Learning Academies are:

New Year´s Day, President`s Day, Memorial Day, Independence Day, Labor Day, Nevada Day, Thanksgiving Day and the day after, and Christmas Eve and Christmas Day.

Kids ´R´ Kids Centers are licensed for specific hours of operation, early arrival and late pick-up cannot be allowed.

If children are left at the Center after closing time and no word is received from the parent(s), or an emergency contact cannot be reached, authorities will be contacted. After the Center´s licensed closing time, the Center may charge a late pick up fee.

  • Forms

Upon enrollment, your child(ren) will need all state, county and Kids ´R´ Kids forms completed in a timely manner. All forms necessary will be provided by your Center.

Information on forms regarding your child(ren) or specific Center forms must be updated as needed.

  • Nutrition

Morning snack, lunch, and afternoon snacks are available at Kids ´R´ Kids, and the cost is included in the weekly tuition rates. The Center will provide parents a monthly menu.

For bottle-fed children, parents must provide bottles, and formula or breast milk. All infant items should be marked with the child´s first and last name.

Please see the front desk staff for information regarding special diets and allergies.

  • Fees

A tuition and fee schedule is available at the front desk. You will be informed of all rates, discounts, late fees, activity fees, registration fees, check return fees, and any Center specific fees.


The tuition and fee schedule will also provide you with information as to when payment is due, and any late charges to be applied. Also included on the tuition and fee schedule will be the Center Policy on Attendance explaining the number of days that require full tuition, half tuition, and vacation days allowed.

  • Medication

All prescribed medication must be left at the front desk with the person in charge. A medication form must be filled out completely and signed by the parent or guardian before any medication can be given.

Medications must be in the original container and labeled as follows: child´s name; current date; dosage; times to be given, expiration date; and any other special instructions.

Any non-prescription medication must have a signed, dated note from the child´s doctor stating the name of the child to receive the medication, name of the medication, amount to be given; times to be given; length of time to be given and any other special instructions.

Medications will only be dispensed by the person or persons designated by the Franchisee or Director of the Center.

  • Medical Emergency

If a child becomes ill, injured, or has an adverse reaction to prescribed medication while at the Center, the parent(s) or emergency contact person will be notified immediately.

If it is necessary to seek immediate medical attention for a child, the child will be transported to the designated medical facility, Renown Medical Center. The child´s vehicle and emergency medical permission forms, as well as the health information file, will accompany the child.

In the event of an occurrence of a communicable disease as outlined by the Department of Health, written notification will be posted on the classroom door within 24 hours or the next business day.

Transportation (To and From Public School)
Transportation is provided to and from public or private elementary or grade schools designated by the Center.

Transportation Agreements are signed once for each school year.

Vehicle Emergency Forms must be completed and information kept up to date.

The Center will inform you of the time your child must be at the Center for transportation to their elementary or grade school.

If your child will not be transported by the Center to school, or will not be picked up by the Center from school at the end of the school day, you must notify the Center in advance. The Center will inform you of the time by which you must make this notification.

  • Transportation (Field Trips)

Field Trip Permission Forms must be signed and dated for each field trip.

Vehicle Emergency Forms must be completed and information kept up to date.

Children going on field trips must wear a Kids ´R´ Kids t-shirt.

  • Internet Access via Watch Me Grow

Internet access to your child´s classroom is by password only. By enrolling your child at Kids ´R´ Kids you consent that your child(ren) may also be seen on the Internet by other persons viewing with passwords.

  • Severe Weather, Fire or Emergency Situations

If an emergency situation develops such as severe weather, fire, physical damage to the building, or any other situation that poses a threat, the safety of the children is our first concern.

The Center is equipped with a weather band radio, a fire alarm sprinkler system and fire extinguishers. Fire and severe weather drills are conducted according to state and county regulations or every 30 days.

If there is an emergency situation and it becomes necessary to close the Center, parents will be notified to make arrangements for early pickup.

If there is inclement weather and it is determined that the Center will not open, parents will be instructed by the Center as to TV or radio stations providing closing information.

If an emergency situation develops and it is determined that the building or premises are unsafe, your child(ren) will be transported to a safe location.

Parents will be notified of the situation and you will be required to pickup your child(ren) as soon as possible.

  • Alcohol, Drugs, and Tobacco

In our effort to provide a safe, healthy environment for each child to grow and develop, we maintain a Center free of alcohol, drugs, and tobacco use.

The use or presence of alcohol, drugs, and tobacco is prohibited in the building or anywhere on the grounds by Center staff, parents, or anyone visiting the Center.

The use or presence of alcohol, drugs, and tobacco is prohibited during any outing or field trip, as well as, on any vehicle used by the Center to transport your child(ren).

  • Discipline

At Kids ´R´ Kids Learning Academies we use a method of ´redirection´ to guide your child(ren) toward appropriate behavior. If a child is engaged in behavior not conducive to a safe and happy learning environment, the teacher will ´redirect´ the child toward appropriate behavior. (The use of physical punishment or harsh language is prohibited.)

Parents or guardians are required to abide by the Kids ´R´ Kids Discipline Policy any time they are on Center property.

  • Dismissal Policy

The staff will work with each child to fulfill the needs of that child, and every effort will be made to provide a positive learning experience. Special needs will be accommodated when possible.

Kids ´R´ Kids Learning Academies reserves the right to ask parents to make alternative arrangements for care if it is determined that a child´s needs cannot be met, or the child has not adjusted to group care provided by the Center. In the event behavior becomes disruptive to the program or becomes a problem that poses an unsafe situation for the child or other children in the class, alternative arrangements will be required.

If you, as a parent, are uncooperative in completing and returning forms, fail to pay your tuition on time, fail to follow any state or county regulations, or fail to follow any Kids ´R´ Kids Policy or Procedure, it may be necessary to dismiss your child(ren) from the Center.

  • The Parent`s Role

The relationship between parents and Center staff is vital to the success of a child´s experience. A partnership must be formed the first day, with open communication and understanding that the development and growth of the child is our top priority.

Parents can assist and help ensure a smooth transition by doing the following:

Sign children in and out at the front desk and then escort them to their designated class.

Have all forms completed promptly. Update forms, as needed, when changes occur (i.e. new phone number, address, etc.)

Keep staff informed of special needs or changes that might affect your child´s behavior.

Notify the Center if your child is ill. Do not bring an ill child to the Center. Notify the Center if your child will be absent. Notify the Center if you will be later than usual picking up your child. Provide a change of clothes marked with your child´s name (Center is not responsible for lost clothing) Children should be dressed properly for the weather and play. Do not allow children to bring toys.  Participate in the Center´s special activities. Attend scheduled parent meetings and conferences. Ask questions and address concerns as they arise.

Kids ´R´ Kids Learning Academies reserves the right to change or revise any policies, procedures, or tuitions/fee schedules when deemed necessary. Written notification will be provided to parents.

Kids ´R´ Kids Learning Academies is referred to as Kids ´R´ Kids, Kids ´R´ Kids Centers, Center(s) and School(s).

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